Thank you for visiting the Girls’ Brigade in Scotland (GBS) online web shop. Please read the terms and conditions set out below, before using this site, which is operated by The Girls’ Brigade in Scotland. This includes our Returns Policy.

GBS operates this site for the purpose of advertising our products and services to customers and potential customers and by using this site you signify acceptance of these terms and conditions.

From time to time GBS may modify these terms and conditions, so please continue to review these when you use the site. If, for any reason, you decide that you do not wish to accept these terms and conditions then you should not use this site.

Note: Use of this website indicates that you accept the terms and conditions which apply to your use of the website. If you do not accept these terms and conditions, you must not use the website for purchasing products or booking events.

GBS agrees to supply products to you through this website and you agree to accept the products available through this website, subject to the terms and conditions set out below. Changes to the terms and conditions set out below may be updated on this website (and without notice to you). Continued use of this website after such changes have been made shall be deemed to be evidence of your awareness, and irrevocable acceptance, of such changes.

All copyrights on this website are strictly reserved to The Girls’ Brigade in Scotland, including illustrations, pictures, sounds, scripts, animation and any other material appearing on the website.

Making a purchase

Your Account

If you use the GBS online shop you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and devices, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that your password is kept confidential and secure and should inform us immediately if you have any reason to believe that this has become known to anyone else, or if the password is being, or is likely to be used in an unauthorised manner. You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided. We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, or any applicable terms and conditions, guidelines or policies.

Price

All prices quoted on the website are inclusive of VAT. All prices, including postage and packaging may be subject to change as a result of increase in direct costs or VAT rates.

Payment

All payments for good and events made through the GBS website will be procured through a secure browser. All authority for payments must be made at the order is completed. Payments can be made by authorised credit or debit card (most major credit and debit cards are accepted, although we do not accept American Express). No payment shall be deemed to have been received by us until funds are cleared. All orders are subject to the credit/debit card being approved.

Please ensure that the expiry date of the credit/debit card is at least 28 days after the date of your confirmed order. As payment is deducted immediately prior to dispatch, we will be unable to take payment to fulfil your order if the card has expired. You agree to indemnify us in full against all administration charges, costs and expenses incurred by us in obtaining payment(s) from you in the event of a failed payment.

Postage and Packing

Postal rates were reviewed as of April 2019 to ensure we offer members the best possible rates. As from 23 April, GBS will be using Royal Mail, 2nd class, for small parcels up to 2kg in weight and the charge for post and packing will be £3.85. For all other parcels GBS will continue to use our dedicated courier service, My Hermes, and the charges will remain at £9.50 for 2-10kg and £11.50 for 10-15kg.

Delivery

Goods will, in the absence of specified notification and/or at your request, normally be dispatched within five working days. Please allow a further three days for delivery. At peak times of the year, i.e. September/October and April/May orders may take a little longer to process.

Note: Orders will not be processed or shipped during the summer break, October week or Christmas period. Please check the GBS website for more detailed information.

Cancellation and Refunds

If for any reason you are unhappy with the goods you have ordered, you may return them to GBS at 11A Woodside Crescent, Glasgow, G3 7UL for an exchange or refund at any time during the period of 21 days, beginning from the day on which you receive the goods as the first day, provided you have told us within a reasonable time of receipt of the goods.

Online order exchanges will incur a £2.95 postage charge for delivery of the replacement item. Goods shall not be accepted for exchange out with this 21 day period except in exceptional circumstances, as to which GBS shall be the sole judge. Please advise us that you intend to return the goods via supplies@girls-brigade-scotland.org.uk

You should then return the goods to us, as far as reasonably possible in their original condition and packaging with original receipt.

You are responsible for the cost of returning any goods to us for exchange or refund, except in cases of faulty, damaged or wrongly supplied goods. We recommend you obtain a certificate of posting when you return the goods. Nothing in these terms and conditions shall affect your statutory rights as a consumer.

Orders for Collection

Orders collected on Tuesday’s between 12 and 2pm but must be ordered and paid for via the GB web shop by 4.45 pm on the preceding Friday.

Gift Vouchers

  • Gift vouchers can only be redeemed via the GBS on-line shop
  • Gift vouchers must be redeemed within one year of date of issue
  • Gift vouchers cannot be exchanged for cash
  • No refunds or credits will be given in respect of gift vouchers
  • You should treat a gift voucher as cash for security purposes. Gift vouchers cannot be replaced if lost, stolen or damaged

Limitation of Liability

The information on this site is posted in good faith but we cannot guarantee its completeness or accuracy.

The materials provided on this site are provided “as is” without any warranties of any kind, including, but without prejudice to the foregoing generality, any warranty as to merchantability, fitness for a particular purpose or non-infringement of intellectual property, save as expressly set out in these terms and conditions, or implied by law.

We shall not be liable for any failure to perform our obligations under these terms and conditions if such failure is caused by, or due to, any matter beyond our reasonable control, including, without limitation and without prejudice to the foregoing generality:

  • Riots or other forms of civil commotion
  • Floods, fires or other natural disasters
  • Local legislation or regulations (and any changes thereto)
  • Anything that occurs which may be deemed to be an Act of God
  • Matters of regional or national crisis e.g. blockade, war, etc.

You acknowledge that your use of this site and its contents are at your own risk. Under no circumstances will we, our suppliers or other third parties mentioned on this site be liable for any damage, including without limitation, resulting from lost profits, lost data or business interruption or any direct, special, indirect, consequential or incidental damages or any other damages of any kind whether based on warranty, contract, delict(including negligence) or otherwise. Applicable laws may not allow the exclusion of limitation of incidental or consequential damage so the limitation or exclusion may not apply to you in its entirety.

If you have any queries about these Terms and Conditions please contact supplies@girls-brigade- scotland.org.uk

The Girls’ Brigade in Scotland is a registered charity: SCO10980

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